What products do you sell?
We supply decorative pebbles, seashells, coloured sand, stone chips, glass pebbles, and feng shui/crystal decor stones for home decor, gardening, landscaping, aquariums, terrariums, and craft or resin art projects.
Do you ship across India?
Yes, we ship pan-India. Delivery typically takes 5–8 business days, 3–5 days for metro cities, and up to 10–12 days for remote areas. See our Shipping Policy for full details.
Do you ship internationally?
Currently we only ship within India.
Do you deliver in Mumbai, Navi Mumbai, and Thane?
Yes! We're based in Bhiwandi and serve the entire Mumbai Metropolitan Region, including Mumbai, Navi Mumbai, and Thane, with fast local delivery.
Why do the pebbles/shells I receive look slightly different from the photos?
Our products are natural materials, so slight variations in size, shape, and colour are normal and not considered defects.
Can I return or exchange a product?
Yes, returns are accepted within 7 days of delivery if the item is unused and in original packaging. See our Refund Policy for full details.
What if my order arrives damaged?
Contact us within 48 hours of delivery with photos of the item and packaging, and we'll offer a free replacement or full refund.
Do you offer bulk or wholesale orders?
Yes, we accept bulk and custom orders. Contact us at mustafa@saifeestore.in or 8082013272 to discuss quantities, pricing, and delivery timelines.
What payment methods do you accept?
We accept all payment methods available at checkout, including cards, UPI, and net banking.
How can I contact you?
Reach us at mustafa@saifeestore.in or 8082013272 for any questions about products, orders, or bulk enquiries.